We Are Still Open
At Cumberland Collision, Inc. the health and safety of our customers and employees is always our top priority.
We realize that your car is an essential part of your daily life, and we are happy to share that the automotive repair & services industry is considered a critical business. Therefore, our Body Shop and Office will remain open to take care of you and your vehicle needs.
However, we will be open to the public on an APPOINTMENT ONLY basis until further notice. We are able to facilitate all of your automotive repair needs via telephone and internet with minimal, if any, person-to-person contact. We have an outside drop-box for keys and paperwork as well. The current mandatory shut downs across our nation and the world have caused a slow-down in our industry. That being said, we will be taking vehicles in for repair based on safety and necessity first. Please be patient with us during this time. Our goal is to continue our top rated customer service without compromising the health and safety of anyone involved.
We are taking essential steps in compliance with the CDC guidelines in order to safeguard our employees, customers, and vendors. This includes screening questions for all employees at the start of each business day, screening questions for all customers prior to scheduling appointments or dropping off vehicles for repair, regular disinfecting of all high contact areas & surfaces throughout the day, as well as not allowing more than one customer in the office at a time. There are updated signs and notices posted throughout our facility.
Going forward, we will continue to monitor the situation closely and will adapt our current policies as needed in order to be in compliance with both Federal and State Guidelines. We hope for continued health and safety for all during this difficult time. Thank you again for your patronage and loyalty. We appreciate your cooperation and understanding.